Privacy Policy for TheJewelryAuctionHouse.com

Who We Are

TheJewelryAuctionHouse.com is owned and operated by TLA Consulting LLC. Our website is dedicated to providing online jewelry auctions to our valued customers. For any inquiries or concerns regarding this privacy policy, you can contact us via email at thejewelryauctionhouseusa@gmail.com

What Personal Data We Collect and Why

We collect various types of personal data to enhance your experience on our site. This includes:

• Personal Information: Such as your name, email address, and account preferences, which are collected to facilitate your interaction with our platform.
• Transactional Data: Information related to your purchases and auction bids to process payments and fulfill orders.
• Technical Data: Including cookies and analytics to improve website functionality and user experience.

Sensitive personal data, such as health-related information, is not collected. The data we collect is based on either the legal basis for processing or the active consent you provide.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors to the website can download and extract any location data from images on the site.

Contact Forms

If you submit a contact form, we collect the personal data you provide, which may include your name, email address, and message content. This information is retained for customer service purposes and is not used for marketing.

Cookies

Our website uses cookies to improve user experience. These cookies may be set by third-party providers, such as social media platforms and analytics services, to track visitor behavior and personalize content.

Analytics

We use analytics services to monitor and analyze the use of our website. You can opt out of analytics tracking, and more details are available in the privacy policy of our analytics provider.

Who We Share Your Data With

We may share your data with third-party providers who assist us in operating our website, processing payments, or providing other services. These may include cloud-based services, payment processors, and other service providers. We ensure that any data shared is done so in accordance with privacy regulations and is protected by the respective third parties’ privacy policies.

How Long We Retain Your Data

Personal data is retained only for as long as necessary. For example, contact form entries are kept for six months, analytics records for one year, and customer purchase records for ten years.

Your Rights Over Your Data

You have the right to access, correct, or delete your personal data at any time. You may also object to or restrict certain types of processing. If you wish to exercise any of these rights, please contact us at the provided email address.

Where Your Data Is Sent

Data collected from our site may be transferred to and stored outside the European Union. We ensure that any such transfers comply with EU data protection standards through agreements and safeguards like Privacy Shield or binding corporate rules.

Contact Information

For privacy-specific concerns or to exercise your data rights, please contact us at thejewelryauctionhouse@gmail.com

Additional Information

How We Protect Your Data

We take the security of your data seriously and implement various measures, including encryption and two-factor authentication, to protect your information. Our staff is trained in data protection, and we regularly review our security practices.

Data Breach Procedures

In the event of a data breach, we have established procedures to respond promptly, including internal reporting and notification mechanisms.

Third-Party Data

If we receive data about you from third-party sources, including advertisers, it will be treated in accordance with this privacy policy.

Automated Decision-Making

Our website does not engage in automated decision-making or profiling that affects your legal rights.

Industry Regulatory Disclosures

If applicable, we comply with additional privacy laws and industry regulations relevant to our business operations.

This privacy policy is subject to change as needed to reflect updates in our practices or applicable laws. Please check this page periodically for the most current information.

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms By accessing thejewelryauctionhouse.com (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and any other policies we may publish on the Site. If you do not agree with any of these terms, please do not use our Site.

2. Eligibility You must be at least 18 years old to participate in our auctions. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Registration To participate in our auctions, you must create an account on the Site. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account information and for any activity that occurs under your account.

4. Auction Process

• Bidding: Bidding is open to registered users only. All bids are binding and cannot be retracted.
• Winning Bids: If you are the highest bidder at the end of an auction, you will receive an email confirming your winning bid and instructions for payment and delivery.
• Payment: Payment must be made within 48 hours on Live Video Auctions of the auction closing. Website items are automatically charged after the item has been won or bought via active credit card on file.  . Accepted payment methods will be detailed via website and or email. 
• Non-Payment: If payment is not received within the specified time, the item may be offered to the next highest bidder or relisted, and your account may be suspended or terminated.

5. Item Descriptions and Condition We strive to provide accurate descriptions and high-quality images of the auction items. However, all items are sold “as is” and “where is” without any warranties or guarantees, express or implied. We encourage you to ask questions and request additional information about any item before placing a bid.

6. Shipping and Delivery

• Shipping Costs: The winning bidder is responsible for all shipping and handling costs. These costs will be detailed in the winning bid confirmation email.
• Delivery Time: We aim to ship items within 5 business days after receiving payment. Delivery times may vary depending on the destination. Tracking information may be provided.
• Insurance: We offer optional shipping insurance at an additional cost. If you choose not to purchase insurance, we are not responsible for any loss or damage that occurs during shipping.

7. Returns and Refunds All sales are final. We do not accept returns or offer. We recommend purchasing insurance on shipping of the items or item prior to shipment 

8. Intellectual Property All content on the Site, including text, images, logos, and software, is the property of TLA Consulting LLC or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

9. Limitation of Liability To the fullest extent permitted by law, TLA Consulting LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Site or participation in our auctions.

10. Indemnification You agree to indemnify and hold TLA Consulting LLC, its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

11. Changes to Terms We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

12. Governing Law These Terms and your use of the Site are governed by and construed in accordance with the laws of the state of Nevada, without regard to its conflict of law principles.

13. Contact Us If you have any questions or concerns about these Terms, please contact us HERE

Data Processing Agreements

We ensure that all third-party service providers who process personal data on our behalf are bound by Data Processing Agreements (DPAs) that comply with applicable data protection laws. These agreements require the service providers to implement appropriate technical and organizational measures to protect your data.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete such information promptly.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those of your country. By using our services, you consent to the transfer of your data to the United States.

Force Majeure

TLA Consulting LLC shall not be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, natural disasters, or interruptions in internet service.

Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Nevada, and the decision of the arbitrator shall be final and binding. You agree to waive any right to a trial by jury or to participate in a class action lawsuit.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the extent necessary to render it valid and enforceable, or if not possible, shall be severed from these Terms.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and TLA Consulting LLC concerning your use of the Site. Any prior agreements, understandings, or representations, whether oral or written, are superseded by these Terms.